Customer Complaints

We aim to give the best possible service to all our customers. But if you are unhappy or dissatisfied with our service, you can address any complaints to our Safety and Quality Management Representative.

The easiest way to make a complaint is by creating a report in free format and:

• If you wish to use email please send it to:
  safety@transship-bulk.com
• If you wish to use post please send it to the address provided below:
  Transship Bulk Doo
  9, Aranj Janosa str., App.16,
  Novi Sad, 21000, Serbia

You can normally expect an acknowledgment and a full response to your complaint within 7 working days but sometimes a full response can take a little longer.